Ambulance Region Biel AG
Ambulance Region Biel AG was founded in 1996.The company has developed very dynamically in recent years. It currently employs 78 people, 13 of whom work at the 144 emergency call center in Biel. The operational area of Ambulance Region Biel AG is characterized by its diversity, with bilingualism, rural and urban regions, Lake Biel, and the surrounding mountains. Ambulance Region Biel AG is a limited company in which the Biel Hospital Center SA holds two-thirds of the shares, and TCS Swiss Ambulance Rescue SA holds one-third.
Current Press Release: Evaluation of the implementation of the cantonal rescue services strategy.
2025
2025
30 Years of Ambulance Region Bienne SA: Open Day on June 6, 2026
On June 6, 2026, the founding date of Ambulance Region Bienne SA, we will celebrate our 30th anniversary. On this special occasion, we are pleased to offer you and all interested visitors an insight into our daily professional activities and to celebrate this milestone together through personal exchanges. We look forward to welcoming you.
1:00 PM – 5:00 PM
Rue du Chantier 10
2503 Biel/Bienne
We recommend arriving by public transport. Parking spaces are available at the Esplanade parking facility.
Training
The training of our paramedics is of the utmost importance to us. A motivated training team supports and encourages them throughout their learning process. A large team, bilingualism, a varied working environment, and close, personal support during the learning process are among the strengths of our emergency service.
Training to Become a Qualified Paramedic (ES)
Biel Emergency Medical Call Center (CASU)
The Biel Emergency Medical Call Center (CASU) was founded in 2012 at the Ambulance Region Biel SA site. 13 bilingual staff members are available 24/7 for the population of the Jura Bernois, Seeland, and Biel-Bienne regions. Since November 2018, the CASU 144 Biel has been integrated into the cantonal engagement center (CEC) of Biel, sharing premises with the Bernese cantonal police. The operational area is highly diverse due to the rural and urban environment, surrounding mountains, and Lake Biel. Since late 2022, the CASU 144 Biel has been certified by the Interassociation of Rescue (IAS).
2025
2023
Job Offers
Contact
You can contact us using the following details:
Medical Emergency: What to Do in Case of an Emergency?
In case of a minor emergency, if possible, first contact your family doctor, pediatrician, or their representative.
Immediate Emergency?
BLS-AED and First Aid Training Courses
Save me Sarl offers you and your team the opportunity to recognize daily emergency situations, act competently, and save lives. This knowledge will give you confidence and help you stay calm during emergencies. The course offering is specifically tailored to various sectors, focused on practice, and available in two languages.
TCS Ambulance Services Mittelland AG
TCS Ambulance Services Mittelland AG offers patient transportation in the Biel-Bienne metropolitan area and neighboring regions. Two fully equipped vehicles and six motivated staff members ensure consistent quality and availability. The specialized medical staff can flexibly respond to planned or short-term needs and take necessary actions.
First Responder
First responders are trained volunteers who provide first aid until the ambulance arrives.
Interested in Becoming a First Responder?
in 2023
in the Bernese Canton
Frequently Asked Questions
I am unable to pay the bill by the due date. Please contact us as soon as possible at arbag@ambulanz-biel.ch if you are unable to pay by the due date.
If you are unable to pay the bill on time, please notify us as soon as possible at administration@ambulanz-biel.chor by phone at +41 32 324 39 31.
If you are unable to pay the bill on time, please notify us as soon as possible at administration@ambulanz-biel.chor by phone at +41 32 324 39 31.
Insurance companies reimburse patients for transport and rescue services according to the scope of the insurance and applicable tariff agreements. The transport and rescue services covered by basic health insurance are limited (Article 25 of the Federal Health Insurance Act LAMal). Under Articles 26 and 27 of the Ordinance on Benefits of Mandatory Health Insurance (OAML), health insurance covers a maximum of 50% of transport and rescue costs. A maximum amount of CHF 500 or CHF 5,000 per calendar year is covered. Patients without supplementary insurance must pay 50% of the services provided by ARB SA themselves.
Immediately report the accident to your employer and send the ambulance invoice along with the accident claim number to the relevant accident insurance. If you are insured with SUVA, please return the invoice with the claim number.
I am unable to pay the bill by the due date. Please contact us as soon as possible at arbag@ambulanz-biel.ch if you are unable to pay by the due date.
If you are unable to pay the bill on time, please notify us as soon as possible at administration@ambulanz-biel.chor by phone at +41 32 324 39 31.
If you are unable to pay the bill on time, please notify us as soon as possible at administration@ambulanz-biel.chor by phone at +41 32 324 39 31.
The emergency service of Ambulance Region Biel SA (ARB SA) invoices its services directly to patients according to the applicable rates and guidelines. Patients are responsible for the amount invoiced to the service provider (ARB SA).
If you are unable to pay the bill on time, please notify us as soon as possible at administration@ambulanz-biel.ch or by phone at +41 32 324 39 31.